The role
Senior Manager, Advanced Analytics and Insights
Reports to Director, Safety and Regulatory Insights. Leads ONRSR's analytics, modelling, and intelligence capability. Transforms regulatory and operational data into actionable insights informing evidence-based, risk-based regulation. 3-year fixed term. Location: Adelaide or Sydney.
Your direct team
Senior Business Intelligence Analyst, three Data Analysts (Level 4), and a Data Scientist (Level 5). Platform and governance functions handled by Senior Manager peers, so your lane is clearly analytics, modelling, and intelligence products.
The transformation mandate
Drive a shift from descriptive reporting to insight-led decision support. Uplift capability, embed consistent processes, leverage a new data platform for deeper analysis, trend identification, and predictive thinking. Navigate a team undergoing change.
Why you fit
Rail sector insider who built the regulatory intelligence ONRSR now needs to analyse. Three years at Sydney Trains and TfNSW producing safety-critical and safety-significant reporting submitted to TAHE/TAM, RIAMBIG, and under the Rail Services Contract. You sat inside the production process for the exact data that feeds ONRSR's national risk intelligence picture.
Automated the eVMC operational reporting programme, saving 120+ hours weekly across 100+ staff. More importantly, removing manual error and selective omission from the reporting chain materially improved data integrity for safety-critical regulatory submissions. This is directly relevant to data credibility for regulatory use.
EPMO analytics assurance role at TfNSW demonstrates you can govern data quality in a regulatory-adjacent context with executive accountability and audit-readiness requirements.
Key differentiators in this market
Operator-side data credibility
You understand what operators find difficult to produce accurately, where data quality degrades under operational pressure, and where operators under-report. That perspective sharpens your ability to assess data credibility from the regulator side. Most analytics candidates will not have this.
Regulatory reporting accountability
You signed off reporting before escalation through the chain of command. This is not internal management reporting. It is statutory and contractual submissions that feed into regulatory oversight of a national network. The accountability level is distinctive.
Potential gaps and initial responses
No Python or R hands-on
Senior Manager role requires directing data scientists, not writing models. Your SaaS build demonstrates technical fluency at the architectural level. Critical code review and directional oversight are the actual job requirements. Address this proactively before they ask.
NSW-only rail background
NSW suburban rail is the most complex rail operating environment in Australia. Analytical frameworks and governance principles are directly transferable. Demonstrate you have read the Corporate Plan and Regulatory Intelligence Strategy to signal you already understand the national scope.
By the numbers
~200
Staff
$48M
Annual budget
200+
Accredited operators
44,000+
Track km overseen
200+
Annual inspections
70+
Annual audits
Purpose, vision and values
Purpose
To enhance rail safety for the Australian community through targeted, risk-based regulation and by proactively sharing insights and information arising from our work.
Vision
Safe railways for Australia.
Integrity
Respect
Independence
Diligence
Excellence
What ONRSR does
Compliance monitoring
Risk-informed audits, inspections, and site visits across 200+ accredited operators nationally. Schedules via the national work program.
Continuous safety improvement
Uses data and applied analytics to identify risks and prioritise national work programs. Advocates for industry-wide improvement beyond individual compliance.
Investigation
Examines incidents to identify immediate risks, understand root causes, and find RSNL breaches. Distinct from ATSB's independent safety investigation role.
Education and engagement
Shares safety information, insights, and lessons with operators through the annual Engagement and Education Program and industry forums.
Strategic context shaping this role
Rail Safety National Law Review
Called for ONRSR to be more transparent and accountable, and to evolve beyond individual operator relationships toward industry-wide safety promotion. Recommended better data sharing to identify causal factors and enable benchmarking across operators. This review is a direct driver of the Regulatory Intelligence Strategy and this role.
National Rail Action Plan
Adds new roles for ONRSR in productivity and interoperability. Creates additional pressure on analytics capability to demonstrate ONRSR's efficiency and effectiveness as a regulator. Your role contributes directly to this accountability.
TRAC platform
The Tool for Rail Administration and Compliance is ONRSR's core regulatory information management system. The 2025-26 Corporate Plan identifies a roadmap for improving TRAC as a priority initiative. Knowing this system by name signals careful preparation.
Key stakeholders your role serves
Rail safety officers who use intelligence to plan audits, inspections, and site visits. National directors who allocate regulatory effort across jurisdictions. The CEO and executive who report to Infrastructure and Transport Ministers and the RSNL member bodies. External: partner regulators, data custodians, and accredited rail operators across all jurisdictions.
Co-regulatory model
The core principle
ONRSR does not prescribe specific standards or rules. Governments set a performance requirement: railways must operate safely. Each operator establishes its own safety management system (SMS). ONRSR assures that operators have the competence and capacity to meet the SFAIRP standard and intervenes when they do not. Managing risks is the responsibility of the person best able to control them.
SFAIRP — the key legal concept
So Far As Is Reasonably Practicable. Not zero risk, but the highest level of safety that is practicable given the nature and scale of the operations. Every regulatory interaction and enforcement decision is anchored to whether the operator is meeting SFAIRP. Your analytics work helps establish whether operators are demonstrating SFAIRP through their data.
Four-stage risk-based regulation model
Your analytics team directly enables stages 1 and 2, and informs stages 3 and 4. This is the complete operating model your role serves.
1
Collect regulatory data
2
Analyse to understand risk
3
Make risk-based decisions
4
Undertake regulatory activities
Stage 1 data sources
Operator reporting, notifiable occurrences (reviewed daily), safety performance reports, ATSB reports, REPCON confidential reports, coroner reports, third-party reports, accreditation activities, compliance activities, site visit intelligence, and field knowledge from rail safety officers.
Stage 2 — your team's core function
Build and maintain operator risk profiles, sector risk profiles, and national industry risk profiles. Identify safety trends, MTBF patterns, and occurrence clusters. Produce intelligence products that inform which operators and sectors receive regulatory attention and how. Directly feed the national work program and national priority-setting process.
Four regulatory functions
Administer
Accreditation, registration, exemptions, variations. Tests competence and capacity. Not a one-time gate — ONRSR monitors continuously and can vary, suspend, or cancel if performance deteriorates.
Educate
Operator-specific education, industry sector programs, safety bulletins and alerts, annual Engagement and Education Program. Educational approach is the preferred first response to a breach.
Monitor
Scheduled audits, inspections, site visits. Notifiable occurrence responses reviewed daily. Safety performance report reviews. Non-conformance report monitoring. Risk-based — higher-risk operators receive more intensive oversight.
Enforce
Investigation, notices, suspension, prosecution. Proportionate to risk and operator behaviour. Default preference is always for the operator to self-correct. Prosecution is a last resort.
Compliance escalation framework
ONRSR applies tools proportionate to risk and operator behaviour. Officers exercise judgement at each stage. Not a sequential ladder — the option selected is the one considered best for the specific circumstances.
1
Education and guidancePreferred first response. Minor breach, operator willing to improve. No legal obligation to comply, but recorded.
NCR
Non-conformance reportHighest level of informal advice. Operator must submit corrective action plan with timelines.
2
Improvement noticeFormal enforceable direction to remedy a breach within a set timeframe. ONRSR sets the timeframe, not the operator.
3
Infringement noticeAdministrative fine. Operator can pay or elect court determination.
4
Prohibition noticeIssued where immediate risk exists. Can be verbal with immediate effect, confirmed in writing by next business day.
5
Accreditation conditions / suspension / cancellationEscalating restrictions on the operator's right to operate. Cancellation is a last resort.
6
Prosecution / enforceable voluntary undertakingOnly where evidence supports realistic prospect of conviction and public interest is served. EVU is an alternative where operator demonstrates credible commitment to change.
Special notice types
Non-disturbance notice
Preserves evidence at an incident site. Maximum 7 days per notice, extendable. Used when ONRSR elects to investigate.
Direct SMS amendment
ONRSR directs an operator to amend its safety management system. Only used where a single control option exists and the operator refuses to self-correct.
National Safety Register
Public record of accreditations, improvement notices, prohibition notices, and undertakings. Updated monthly. A data asset your role may support maintaining.
REPCON reports
De-identified confidential reports from the ATSB. A key intelligence input that your team incorporates into national risk profiling.
National priority setting
How priorities are identified
ONRSR uses a structured, evidence-based risk assessment process. Inputs include: ATSB investigation reports, REPCON confidential reports, notifiable occurrence trend data, safety performance reports, incident investigation reports, regulatory interaction findings, and stakeholder forum outputs. A risk score is assigned across six dimensions: industry safety management performance, industry exposure, regulatory effort already expended, degree of operator control, worst credible harm, and industry concern level. Reviewed at least every two years, published in the ONRSR Rail Safety Report each December.
The national priority risk scoring process is an analytics function. Your role will contribute to producing and maintaining the data that feeds this scoring model and may directly support the biennial review process.
Key terms to use naturally
SFAIRP
So Far As Is Reasonably Practicable. The legal standard every operator must meet. ONRSR's analytics work helps establish whether operators are demonstrating SFAIRP through their data and safety management performance.
National work program
ONRSR's annual plan for regulatory activities. Risk-based, not shared with operators in advance. Your analytics team directly informs how the work program is designed each year by producing the intelligence that determines audit targeting and resource allocation.
Regulatory capture
The risk that rail safety officers become too close to operators and are influenced through familiarity. ONRSR actively rotates officers to mitigate this. Your analytics work must support rigorous independence, not reinforce familiarity.
Trust model
An analytical framework ONRSR is building that assesses how much trust can be placed in an operator based on demonstrated intent and capability. High-trust operators receive proportionally less regulatory attention. Your team builds and maintains this model.
Safety management system (SMS)
The documented, implemented system each operator must maintain demonstrating SFAIRP compliance. ONRSR audits against the SMS. Your analytics team identifies patterns in SMS quality and implementation failures across the national operator base.
Notifiable occurrences
Safety events operators must report to ONRSR. Category A immediately, Category B within 72 hours. Reviewed daily by ONRSR. One of the primary data feeds for trend analysis and national priority identification. Your team analyses patterns across this dataset.
Definition
Regulatory intelligence is the application of applied analytics to data and information to gain knowledge and insights to guide regulatory practice. Intelligence is not just reporting — it is the product of integrating and evaluating insights to support informed decisions and effective action.
Four focus areas — Regulatory Intelligence Strategy (Sept 2025)
1. Data and information use, management and governance
Define which regulatory decisions can be informed by intelligence. Improve data and information collection, integration, and exchange. Formalise the capture of field knowledge from rail safety officers. Implement data governance and information management frameworks including security measures and data standards.
2. Systems, models and tools
Gradual platform uplift to enhance data accessibility and analytical tooling. Implement use cases to test and demonstrate value. Self-serve dashboards and reporting for internal and external stakeholders. Bespoke data analysis tools.
3. Transparency and accountability
Increase industry knowledge of safety improvement opportunities. Share data and insights publicly. Near real-time reporting on ONRSR's own and industry performance. Benchmarking data for operators published.
4. People, capability and culture
Build a positive data culture driven by senior leadership. Data literacy uplift at all levels of the organisation. Training programs for baseline and specialist skills. Establish a test-and-learn culture. Intelligence training specific to each role.
Three levels of intelligence
Intelligence must be developed and considered at all three levels simultaneously. Your role leads across all three.
Strategic
Inform matters of policy, strategy and long-term capability development. Shapes ONRSR's macro approach to risk-based regulation. Informs national priority setting and the biennial priority review process.
Program
Support compliance monitoring and distribution of effort in the annual work program. Inform identification and prioritisation of safety issues across sectors. Develop strategic compliance approaches at an industry or national level. Inform the annual Engagement and Education Program.
Tactical
Inform individual regulatory activities: audit scope, inspection targeting, accreditation assessments, investigation initiation. Support responses at an individual rail operator level. Inform the trust model assessment for individual operators.
Three-horizon implementation roadmap
You are being hired to lead the transition from Foundation into Evolution. The 3-year contract aligns precisely to this horizon.

Foundation (now)

  • Data model in place
  • Intelligence products in development
  • Trust model in development
  • Enhanced public reporting live
  • Data governance for critical assets established
  • KPIs for ONRSR performance in place
  • Change management program in place

Evolution (next)

  • Data analysis informs risk prioritisation
  • Intelligence products used in decisions
  • Internal and external self-serve dashboards live
  • Benchmarking data published
  • Governance mature, data stewards in place
  • System improvement plan executed
  • ONRSR performance publicly reported

Embed (future state)

  • Formal review and feedback cycles
  • Trust model refined
  • Bespoke analysis on stakeholder request
  • Intelligence training per role
  • Published insights refined to stakeholder feedback
Data publication and benchmarking
ONRSR publishes national safety datasets to enable operators and stakeholders to make informed decisions and benchmark performance. Governed by the confidentiality provisions in the RSNL (data is published in non-identified format at industry level). Publication channels include the annual Rail Safety Report (published December), downloadable datasets on the ONRSR website, benchmarking data provided directly to operators, and data supplied to industry working groups and jurisdictional committees. This is a product management problem: what data, at what aggregation level, on what cadence, to which stakeholders.
The data publication and benchmarking function maps to skills you have demonstrated across Dell (market intelligence and benchmarking), Sydney Trains (safety data governance and submission), and your SaaS platform build (product design, data access, and delivery logic).
Direct experience alignment
What ONRSR needs

Accountable for regulatory and safety reporting accuracy at a level that feeds into national oversight

Your direct match

Signed off reporting to TAHE/TAM, under the Rail Services Contract, and contributed to RIAMBIG. Accountable at my level before escalation through the chain of command.

What ONRSR needs

Shift team from descriptive reporting to insight-led decision support

Your direct match

eVMC automation freed 120+ hours weekly across 100+ FTEs and materially improved data integrity for safety-critical reporting. The capacity freed enabled higher-value analytical work.

What ONRSR needs

Risk-based trend identification and root cause analysis to prioritise where regulatory effort delivers greatest safety benefit

Your direct match

MTBF analysis, P1/P2/Emergency defect trend analysis, asset failure tracking, and the Rail Review Program analytics covering root causes across Network Maintenance, Asset Management, and Fleet.

What ONRSR needs

Lead and develop a small multidisciplinary team including a data scientist and BI capability through a period of change and uplift

Your direct match

Led a matrix team of data scientists and analysts at Sydney Trains in a comparable composition, in a complex regulated environment with both executive delivery and team development requirements.

What ONRSR needs

Data governance, assurance frameworks, audit-readiness, privacy compliance embedded in analytics

Your direct match

Data governance and privacy compliance at Sydney Trains, assurance frameworks at TfNSW EPMO, RLS and auth policy design in the SaaS build, IAPP AIGP in progress.

What ONRSR needs

AI-enabled analytics as a forward-looking capability with appropriate governance

Your direct match

Independently directed a production SaaS platform using AI as the development engine. IAPP AIGP pursuit demonstrates structured thinking about AI governance, not just enthusiasm.

What ONRSR needs

Translate complex data into clear executive narratives for non-technical senior audiences

Your direct match

C-suite reporting at Sydney Trains, TfNSW EPMO, Schneider Electric, and Dell. 20+ years of executive storytelling using data as the foundation across diverse regulatory, commercial, and operational contexts.

Alignment to Regulatory Intelligence Strategy focus areas
Data and information governance
Direct match. Data governance, RLS policies, privacy compliance, assurance frameworks, and audit-readiness documented across multiple roles.
Systems, models and tools
Good match on directing BI platforms and tooling. Less direct on hands-on model development. Frame as directional and governance-led leadership of a data scientist.
Transparency and accountability
Strong match. Producing externally-consumed regulatory reports with sign-off accountability is the core of this focus area.
People, capability and culture
Strong match. Building team capability, data literacy uplift, and coaching documented across multiple roles.
Proof points by competency
Regulatory intelligence production
Reporting to TAHE/TAM, RIAMBIG, RSC. Safety-critical and safety-significant preventive maintenance compliance. P1/P2/Emergency defect tracking. MTBF analysis. On-time running with asset condition context. This is the upstream of what ONRSR ingests.
Analytics transformation leadership
eVMC automation removed manual error and selective omission from the reporting chain, materially improving data integrity for regulatory submissions. The Rail Review Program analytics provided cross-departmental intelligence toward a 70% defect reduction target.
Executive intelligence delivery
Network-critical executive reporting enabling real-time decision-making during safety-critical scenarios at Sydney Trains. EPMO portfolio analytics for C-suite risk narrative at TfNSW. Matches ONRSR's requirement to brief the CEO, national directors, and ultimately Infrastructure Ministers.
Governance and assurance
Security and risk uplift across analytics platforms at Sydney Trains. EPMO assurance frameworks established audit-ready reporting standards. Applied data governance in the SaaS build via RLS, JWT, and session management. Demonstrated in production, not in theory.
Workforce cost recovery
Identified $7.5M in overtime inefficiencies through trend analysis at Sydney Trains. Outcome-linked analytics insight distinguishes a strategic analytics leader from a reporting function. This is the kind of result ONRSR is seeking for its own performance measurement.
AI and analytics innovation
Production SaaS platform directed without prior coding background. Demonstrates AI direction capability, architectural governance, and structured problem diagnosis. Maps to ONRSR's stated interest in AI-enabled smart analytics as a forward-looking capability.
Your core narrative
"I produced the regulatory intelligence that ONRSR now needs to analyse. Three years at Sydney Trains and TfNSW gave me an operator-inside view of how safety data is created, governed, submitted, and sometimes distorted under operational pressure. That perspective is what transforms analytics from data processing into genuine regulatory intelligence."
Three things to land naturally in a casual conversation with Julie
The insider angle
"I spent three and a half years producing the regulatory and contractual reporting that organisations like ONRSR draw on to assess network safety. I understand the data from the operator side. That is a perspective most analytics candidates will not bring."
The transformation story
"The mandate to move from descriptive reporting to insight-led decision support is something I have done directly. At Sydney Trains I led the shift from manual operational reporting to automated, analytics-driven decision support, and the outcomes were measurable."
The AI angle
"The brief calls out AI-enabled analytics. I am currently pursuing the IAPP AI Governance Professional certification and I have independently built a production AI-directed platform, so this is not theoretical for me. It is something I am deliberately investing in."
ONRSR language to use
SFAIRP notifiable occurrences safety performance reports safety management system risk-based regulation national priority setting regulatory intelligence co-regulatory framework national work program accreditation proportionate response trust model intelligence-led regulator industry exposure worst credible harm systemic risk patterns TRAC platform
Things to avoid saying
Do not say "I worked for operators you regulate." The correct framing is: you produced the data infrastructure that feeds regulatory oversight, and that gives you a uniquely informed perspective on data credibility and where operators under-report.
Do not say "I built an app using AI." The correct framing is: you independently directed a production SaaS platform from business case through to live product, demonstrating structured AI governance, architectural decision-making, and product thinking.
Do not describe yourself as a generalist. ONRSR needs a specialist with deep rail intelligence credentials. Lead with the specificity of your operator-side regulatory reporting experience before anything else.
Do not gesture at AI tools as a workaround to the Python and R gap. The stronger position is: you engage with code critically and directionally, you lead data scientists to write the code, you ensure the output answers the right regulatory question. Own it before they ask.
Questions to ask the panel
"The Regulatory Intelligence Strategy has a three-horizon implementation roadmap. Where does ONRSR sit across those horizons right now, and where does the incoming Senior Manager sit in executing the current phase versus shaping the next?"

"The org chart shows a data management and platform function sitting alongside this role. How mature is the platform currently, and what data is already available versus what needs to be sourced or structured?"

"The brief mentions a team environment undergoing change and capability uplift. Can you tell me more about where the team is right now and what the biggest capability gap looks like from your perspective?"

"ONRSR's strategic directions call out both national collaboration and influencing policy. How does this analytics function currently interface with partner regulators and jurisdictional agencies?"
Four genuine gaps. None are disqualifying, but each needs a clear answer ready. The stronger your acknowledgement and reframe, the more credible you appear to a panel that values integrity and independence.
Python, R and SQL hands-on coding
High visibility

Named twice across two pages of the brief. Python, R, and SQL all sit at the same level for you: reading and directional engagement rather than hands-on authorship. Any overclaim will be tested and fail.

Own it before they ask, and be consistent across all three. You can read code, understand what a query or script is doing, identify whether the logic aligns with the business question, and engage critically using external resources. You are not a hands-on author of complex analytical code. The Supabase build gives structural familiarity with SQL through schema design and RLS policy work, but that is different from writing complex analytical queries under pressure. Your role is to lead the data scientist who writes the code and ensure the outputs answer the right regulatory question.

What to say

  • Be upfront: Python, R, and SQL are all at a reading and directional level, not hands-on authorship
  • I can read code, understand what it is doing, and identify whether the logic answers the right question
  • My value is defining the question, directing the data scientist, and ensuring outputs are fit for regulatory use
  • Proof point: SaaS platform build — directed every technical decision including database schema and security policy design without writing the code myself
  • That is the same role I would play here
Predictive and causational modelling
Medium visibility

The role names predictive modelling and causational analytics as deliverables. Your experience is in directing and consuming models, not building them. Relevant examples span both your rail and commercial backgrounds.

Lead with the conceptual work, not the tool. Your value is on the product and governance side: defining the right question, interrogating outputs before they reach stakeholders, and translating findings for non-technical audiences. You have directly analogous experience in rail and in commercial settings. The data scientist builds the model. You ensure it answers the right question and the outputs survive scrutiny.

What to say

  • My role is on the product and governance side of modelling, not the build side
  • Rail proof point: MTBF tracking and defect trend analysis at Sydney Trains — identifying where failure patterns cluster, understanding causal factors, translating into decisions about where to focus maintenance effort. Same intellectual process as operator risk profiling
  • Commercial proof point: at Dell I led development of predictive share-of-wallet models using IDC, Gartner, and Forrester data to estimate latent buying potential by segment and target sales effort accordingly. Structurally identical to using notifiable occurrence and audit data to estimate where regulatory risk is highest and target inspection effort
  • At ONRSR the difference is scale and consequence — I would direct the data scientist to build the model, and I would govern the outputs before they inform a regulatory decision

Predictive use cases relevant to this role

  • Occurrence prediction: identifying which operators are statistically more likely to have a Category A occurrence based on historical patterns, network age, audit findings, and prior NCR rates
  • Leading indicator modelling: detecting signals that precede deterioration (rising near-miss rates, declining SPR quality, slower corrective action response times) before a threshold breach forces enforcement
  • MTBF-based asset failure prediction: projecting failure rates against asset population and age across the national network (direct carry from Sydney Trains experience)
  • Operator SMS health scoring: scoring safety management system effectiveness over time using structured audit and compliance signals to feed the trust model
  • Compliance deterioration detection: identifying operators trending in the wrong direction early enough to intervene at the education stage rather than the notice stage
National scope beyond NSW rail
Medium visibility

Your rail experience is NSW-based. ONRSR regulates across all Australian jurisdictions including freight, heritage, and light rail. You need to demonstrate awareness of the breadth without overclaiming familiarity.

Position NSW as the most complex starting point. NSW suburban rail is the highest-volume, highest-complexity rail operating environment in Australia. The analytical frameworks, governance principles, and data quality challenges are directly transferable. Reading the Corporate Plan and Regulatory Intelligence Strategy signals you already understand the national scope. Acknowledge the learning curve openly — it is more credible than pretending it does not exist, and naming it as a first-90-days priority turns a gap into a plan.

What to say

  • Be transparent: direct rail experience is NSW-based
  • The analytical frameworks — MTBF, defect trending, safety performance reporting to statutory bodies — are not NSW-specific, they transfer
  • I have read your Regulatory Intelligence Strategy and Corporate Plan; ONRSR's value is specifically the national perspective no individual operator has — I understand that
  • Building relationships with data custodians and partner regulators across jurisdictions is a first-90-days priority, and I am signing up for that learning curve knowingly
Fixed-term contract comfort
Low visibility

The role is a 3-year fixed term. Appearing hesitant or treating this as a stepping stone will read poorly in a values-driven public sector organisation investing in a defined capability uplift horizon.

Frame proactively as alignment, not acceptance. You are currently contracting and comfortable with defined-term engagements. Three years aligns precisely to the ambition of what ONRSR is building — the Regulatory Intelligence Strategy has three horizons and the contract gives enough time to move meaningfully through Foundation and into Evolution. A shorter engagement would not be enough to do that properly.

What to say

  • Currently contracting — defined-term engagements are how I operate, comfortable with this
  • Three years is specifically compelling: your Regulatory Intelligence Strategy has three horizons — Foundation, Evolution, Embed
  • Three years gives enough time to move through Foundation and meaningfully into Evolution, which is the transformation that matters
  • A shorter term would not be enough to do this properly — three years is the right unit of ambition
  • The term is not a constraint, it is one of the reasons the role is the right fit at the right time
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